Privacy Policy for PurCare Store
Dear visitor, please be assured that PurCare takes the privacy of your data very seriously and preserves your personal information with strict confidentiality.
Since we appreciate your concerns and interest regarding data privacy, this policy has been prepared in a simplified manner to help you understand the nature of the data we collect from you and how we handle it.
Important Notice: To benefit from the services of the PurCare electronic store, registration is required. By registering, you pledge that all information provided is accurate, and you are fully responsible for updating your personal data whenever any changes occur.
By accepting this privacy policy, you agree that we may collect and use your personal information to make your use of the website easier and more beneficial. Please note that you can browse the website without the need to provide any personal data; your identity remains anonymous throughout your visit and is only revealed if you have a private electronic account on the website that you access using your unique username and password.
1. How "PurCare" Obtains Customers' Personal Information
When you visit the website and create a new account, we will request a set of personal data, and the website will automatically collect some of it. Therefore, this data must be provided accurately to complete the registration process and to ensure there is no false or misleading information.
2. Personal Information We Collect
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Identity Data: Customer's full name.
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Contact Information: Phone number and email address.
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Address Details: City, country, and postal code.
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Interactive Data: Statistical data related to customer reviews regarding products and offers provided by the website.
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Transaction Details: Any operations you perform through the website, including searches, browsing, purchases, and order fulfillments.
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Technical Data: Details of your visits to the website, including (but not limited to): your Internet Protocol (IP) address, page interaction information, network traffic data, cookies, usage data, browser type, operating system, date and time of access, and the pages you visit.
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Correspondence: Any information you provide when contacting us, sending an email, or messaging us through any electronic means, including the email addresses of customers who communicate with us.
3. How the Information is Used
In addition to using this information to provide product sales and delivery services, it is also used for:
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Auditing data downloaded from the website and identifying website visitors.
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Developing website page designs and customizing them for users.
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Conducting studies and research related to the website and its users.
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Communicating via email or phone to provide you with details about other products and services (if you wish to receive them).
Opting Out of Marketing: If you prefer not to receive any promotional or marketing communications, you can unsubscribe via the link at the bottom of the emails received from PurCare, or disable notifications in the app. You can also contact customer service directly by opening a support ticket, using the live chat available on the website, or emailing our official customer support email.
4. Information Security
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We may utilize specialized external entities to protect your data from electronic commercial fraud, in order to help us verify customer order data processed on the website.
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You pledge to deal with strict confidentiality when accessing your personal data and must not make it available to an unauthorized third party. You bear full responsibility for any consequences resulting from the misuse of passwords.
5. Intellectual Property Rights
You acknowledge that all materials on the website, all associated links, software, and reviews—including the website design, text, graphics, sounds, images, software, and other files—are our exclusive property.
6. Advertising and Retargeting
We reserve the right to use various advertising networks and the Google AdWords remarketing service to advertise on other websites across the internet (including Google) to target previous website visitors who did not complete a specific task, such as adding a product to the cart without completing the purchase, or failing to complete registration.
7. Important Information to Review and Approve Before Using the Website
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Data Privacy
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PurCare never sells any customer information to any third party under any circumstances.
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Shipping Companies
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Delivery and shipping partners are only provided with your contact information and purchased product details to ensure successful delivery of your orders.
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Payment Data
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PurCare does not store or retain any credit card or Mada card numbers. All electronic transactions are fully processed through secure, certified intermediary payment gateways.
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Limitation of Liability
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PurCare has no control over the practices of third parties (like shipping companies or payment gateways). Their handling of information falls outside the scope of Pure Care's authority and obligations.
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Offers & Promotions
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The information you provide will be used to deliver services effectively. This may include sending you promotional messages for discounts, special offers, and store updates.
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Data Retention Period
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Your information is retained by PurCare permanently for an indefinite period. All privacy policy terms continue to apply to your data throughout its retention duration.
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Cookies
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The website utilizes cookies for record-keeping and to improve your browsing experience. No sensitive personal data is stored in these cookies that would allow for individual tracking.
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Policy Amendments
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PurCare reserves the right to modify or amend this Privacy Policy at any time, with updates taking effect upon republication on the site.
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We proudly welcome you to the PurCare website, and your continued use of this platform constitutes your full agreement and acknowledgment of all the terms stated in this Privacy Policy.